Tourism & Hospitality Advisory

Built from
the inside
out.

Stellaris Advisory was not formed by accident. Two industry leaders — each with decades of hands-on expertise across Canada's most demanding hospitality, destination, and tourism environments — chose to build something fierce together. This is that firm.

25+
Combined years of industry experience
13+
Countries operated across
2
Industry leaders. One deliberate vision.
Sectors we serve
Destination Management Resort & Hotel Operations Luxury Guest Experience Sustainability Strategy Tourism Development
Why we exist

The industry
deserves better
counsel.

Tourism and hospitality is one of Canada's most vital and complex industries. Yet the advisory support available to operators, destinations, and organizations within it has rarely kept pace with what the industry actually demands — counsel grounded in real operations, lived experience, and genuine accountability for outcomes.

Stellaris Advisory exists to close that gap. Our founders didn't come from boardrooms or business schools alone. They came from the mountain, the guest floor, the destination office, the sustainability trenches, and the luxury rail carriages of some of the world's most celebrated travel experiences. They have managed resorts through crises, turned around struggling operations, built community programs from scratch, and led enterprise-level transformations at some of Canada's most iconic properties and destinations.

Stellaris was built with intention — not for credentials alone, but for character, depth of knowledge, and a shared conviction that the best advisory work comes from people who have actually done the work. Together, the Stellaris founders bring a combination of destination strategy, sustainability leadership, and luxury guest experience expertise that simply does not exist in a single firm anywhere else in the industry.

What we do

Our practice areas

All services →
Destination Strategy & Management
We help destinations build and execute long-term plans that serve visitors, residents, and future generations — balancing growth, sustainability, and community wellbeing.
Destination PlanningDMP DevelopmentStakeholder Alignment
Resort & Hotel Operations Advisory
From turnarounds to transformations, we advise resort and hotel operators on strategy, culture, guest experience, and the operational foundations that drive lasting performance.
Operational ExcellenceCulture BuildingTurnaround Strategy
Sustainability & Community Integration
We embed sustainability into the core of hospitality operations — zero waste, energy management, community engagement, and long-term environmental stewardship that resonates with today's traveller.
Zero WasteEnergy StrategyCommunity Programs
Luxury Guest Experience Design
We help organizations architect premium guest journeys — from logistics and planning through to the moments that create lifelong loyalty and word-of-mouth advocacy.
Guest Journey MappingLuxury StandardsService Culture
Leadership Development & Team Culture
People-first, results-driven leadership coaching and organizational culture work for hospitality teams navigating growth, change, and the relentless demands of the industry.
Executive CoachingTeam DevelopmentDEI Strategy
Business Development & Growth Strategy
Strategic growth advisory for tourism businesses and resorts — partnerships, revenue model innovation, market expansion, and investor-readiness for the hospitality sector.
Growth PlanningPartnership DevelopmentRevenue Strategy
We listen before we advise
Every engagement begins with deep listening — to your team, your guests, your community, and your data. We bring no pre-packaged answers to a first conversation.
We draw on experience, not theory
Our recommendations are grounded in what we have actually done — managing resorts through crises, building sustainable destinations, delivering luxury at scale.
We stay until the work is done
No handoff to junior teams. Our principals remain close to every engagement, from the first diagnostic through to implementation and follow-through.
We measure ourselves by your outcomes
A beautiful strategy document that doesn't change anything is a failure. We care about what actually shifts — for your team, your guests, and your bottom line.
How we work

Operators advising
operators.

There is a fundamental difference between someone who has studied hospitality and someone who has lived it — who has been on the floor at 2am when things go sideways, who has built a culture from nothing, who has held a team together through uncertainty and come out the other side stronger.

That is the perspective we bring to every client engagement. We understand the pressures you face because we have faced them. That makes our counsel not only more relevant — it makes it more honest.

Our Approach →
The founders

Two leaders.
One deliberate vision.

Stellaris Advisory was not built by accident. Two industry leaders — each with decades of irreplaceable, hands-on expertise across Canada's most demanding hospitality, destination, and sustainability environments — chose to build something fierce together. Between them, they cover every dimension of what this industry demands: operational excellence, destination strategy, luxury guest experience, sustainability leadership, and the kind of hard-won judgment that only comes from having done the work at the highest level.

Taniell Hamilton — Principal, Sustainability & Destination Strategy
Taniell Hamilton
Co-Founder & Principal — Sustainability & Destination Strategy
Taniell has spent her career turning sustainability from an obligation into a competitive advantage, with a track record spanning world-renowned mountain resorts, international consulting, and destination management across Canada and beyond. She brings a rare ability to align community, industry, and environment around a shared vision, and to translate that vision into compelling destination marketing and brand identity. Her expertise sits at the intersection of stakeholder alignment, sustainability strategy, and destination storytelling that makes people genuinely connect with a place.
BCIT — Sustainable Energy Management
Colorado Mountain College — BA Sustainability Studies
Canada's Greenest Employer 2017–2019
Tourism Revelstoke · Whistler Blackcomb · Sustainary (Copenhagen)
Leah Brooks — Principal, Guest Experience & Operations
Leah Brooks
Co-Founder & Principal — Guest Experience, Operations & Destination Strategy
Leah has spent her entire career in the pursuit of exceptional guest experience across 13+ countries. From her earliest roles in global theme park operations to her current position leading planning and logistics for one of North America's most celebrated luxury travel experiences, she has built 17+ years of expertise designing and planning guest journeys where every detail, from arrival to farewell, is intentional. She is the kind of operator who sees exactly where an experience breaks down before it does.
Robert Gordon University — International Tourism Management
Rocky Mountaineer — North America's Leading Luxury Train
17+ Years Global Tourism & Luxury Operations
TUI · Walt Disney World · Hilton
Why Stellaris

What makes us
different

Operators, not observers
Our founders have held every role from the front line to the executive level. When we advise on operations, culture, or guest experience — we are drawing on lived, earned expertise. Not case studies.
Senior-led, start to finish
There is no bait-and-switch at Stellaris. The principals who pitch you are the ones who do the work. Your engagement receives the senior attention it deserves throughout.
Deeply industry-specific
We do not offer generic business consulting with a tourism veneer. Our practice is built entirely around hospitality, destination management, and the unique dynamics of experience-driven industries.
Community-centred thinking
The best destinations and hospitality businesses thrive because they are good for the communities that host them. We embed this thinking into every strategy we build.
Global perspective, Canadian roots
Our team has operated across 13+ countries and brings international best practice to Canadian clients — with a deep understanding of what makes BC and Canadian tourism uniquely powerful.
Honest about what we don't know
We will never oversell our scope. If a challenge falls outside our expertise, we say so — and we connect you with someone who can help. Our reputation is built on trust, not billable hours.
Let's build something

We work with organizations
ready to raise the bar.

Whether you are a destination looking to clarify your long-term strategy, a resort navigating a critical transition, or a hospitality business ready to perform at a higher level — we would love to hear from you.

Start a Conversation Meet the Team
Get in touch

Let's start a
conversation.

Whether you have a clear mandate or just a feeling that something could be better — we welcome the conversation. No obligation, no pitch. Just an honest exchange between people who care about this industry.

We welcome enquiries from destinations, resorts, and hospitality organizations ready to work at a higher level. Reach out directly and one of our principals will respond personally, typically within one business day.

Send Us an Email

hello@stellarisadvisory.ca